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Shippping Policy

At Dorise, we are dedicated to ensuring a seamless and efficient shipping process for all our customers, guaranteeing that your seat cushion pads arrive promptly and in excellent condition. Below are the key points of our Shipping Policy:

Order Processing Time:

We strive to process and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the moment of purchase. Our dedicated fulfillment team meticulously handles each item to ensure proper packaging and readiness for shipment.

Shipping Options:

  • Standard Shipping: Our standard shipping method typically delivers orders within 5-7 business days. This service is provided at no additional cost to our customers.
  • Expedited Shipping: For those requiring expedited delivery, we offer expedited shipping options with delivery times ranging from 3-5 business days, available for a fee of $9.99 USD.

Order Tracking:

Upon processing and shipment of your order, you will receive a confirmation email containing tracking information. This enables you to monitor the status of your shipment and estimate its arrival time accurately.

Peak Season Considerations:

During peak seasons or periods of high demand, such as holidays and promotional events, slight delays in shipping times may occur. We appreciate your patience and understanding during these busy times. Rest assured, we are dedicated to ensuring timely deliveries.

Shipping Restrictions:

While we strive to serve all our customers, please note that we may be unable to deliver to certain locations, including remote areas or international destinations. Furthermore, shipping to multiple addresses within a single order may not be supported in some cases.

Tax Policy:

At Dorise, we believe in transparency and simplicity. Therefore, we do not impose any additional taxes or hidden fees on our customers. The price you see at checkout is the final price you'll pay.

Customer Support:

Your satisfaction is our priority. If you encounter any issues or delays with your shipment, our friendly and knowledgeable customer support team is available to assist you. Simply reach out to us, and we'll promptly address any concerns or inquiries you may have.

Thank you for choosing Dorise for your seat cushion pad needs. We are dedicated to providing you with reliable, high-quality products and exceptional service every step of the way.

Introducing Dorise's groundbreaking seat cushion collection. With bold color choices and affordable pricing, we redefine comfort and style for your living space, setting new standards in the industry.

GET IN TOUCH

  • Email: support@dorise.shop

  • Address: 7802 Franklin Dr, Huntington Beach, CA 92648, United States.

  • Customer Service Hours: Monday to Saturday: 9:00 am – 5:00 pm (Eastern Time)

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